Benjamin Inch

SOC Automation Engineer

RBC | Toronto ON | Aug 2023 - Present

• Designing and implementing SOAR solutions with tools to streamline and support security investigation and response processes
• Reduced MTTR by 42 hours on phishing campaign investigations by owning the complete development of an automation playbook
• Collaborating with DevOps and app teams to develop automation resulting in up to 44% time savings across 4 high volume alerts
• Discovered and reported on a proxy bypass in corporate mobile devices that could allow users to load blocked web pages
• Skilled in Python and XSOAR for the automation of cybersecurity operations

Security Analyst (Triage)

RBC | Toronto ON | Jan 2022 - Aug 2023

• Analyzed event logs from multiple sources using SIEM and EDR to determine the threat and scope of detected activity
• Argued using data to tune security controls which reduced false positives by more than 110 alert per year
• Crafted and updated 35 documents to socialize important info and promote repeatable processes across the team
• Proficient in the use of CrowdStrike Falcon, Splunk, IBM QRadar and malware analysis for alert triage

Application Developer

Softchoice | Oakville ON | Jan - Apr 2020

• Collaborated with my project lead on the development and completion of 3 single-page web applications
• Developed using a geocoding API to find address coordinates and open source libraries for data representation
• Languages used included C# and JavaScript